FAQ
Do you have any promotions?
Sign up for our mailing list to be the first to know about our promotions. Link here→
I never received my package.
Send us an email at hello@getskinso.com and we will get this sorted out for you right away!
What's the shelf life of your products?
12 Months
How long do I have to wait to see results?
Depends on your skin type, but the importance of skincare and seeing results is by staying consistent.
Shipping/returns policy
What's your shipping policy?
Free Shipping on bundles and a Flat Rate of $6 on all other products.
How many days do your products take to ship?
2-5 days from purchase date.
What's your return/refund policy?
Full refund on all orders within 30 days of purchase date.
Do you ship internationally?
We currently do not ship internationally but are looking to expand in the future. Stay tuned!
Promotions FAQ's
Do you have a points system?
Yes we do have a fun and engaging rewards program, find out how you can collect your coins here→
Product FAQ's
What ingredients do you use?
Our products are made with 100% organic ingredients, all our ingredients are grown without the use of pesticides, herbicides, synthetic fertilizers, and GMOs. You'll never need to worry about your skinso skincare being contaminated with harmful chemicals. Remember: your skin is your body's largest organ that can absorb anything. Let's make sure it's only the good stuff! All of our products have full list of ingredients.
Are you cruelty free?
100% cruelty free.
What are the side effects?
Depends on your skin type. If you have any severe allergies please double check with your doctor. Otherwise, our full ingredients list for all of our products are listed on each of our product pages.
Will your products cause rash?
If you have any known skin sensitivities, we always recommend patch testing on your skin first. If it causes a rash or breakout, stop use right away and consult a doctor. Do not use on broken or damaged skin. Do not use on eyes. If irritation persists discontinue use and consult a physician. Keep out of reach of children.
Where are your products made?
Canada! We're proud to be Canadian!